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Medicare Star Rating
Main Office Toll Free
Member Services Toll Free
Hours of Operations
Call our Member Services Department at 305-447-4458 (TTY 877-206-0500) 7 days a week, from 8:00 a.m. to 8:00 p.m. EST.
HealthSun Health Plans is an HMO plan with a
Medicare Contract. Enrollment in HealthSun Health Plans depends on contract
renewal. Medicare evaluates plans based on a 5-star rating system. Star Ratings
are calculated each year and may change from one year to the next.
HealthSun complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability or
sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500).
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou
ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500).
Do you need to file a complaint?. File your complaint online via CMS by submitting the Medicare
Complaint Form. Should you need to file a complaint with Medicare you may
do so by calling CMS at 1-800-Medicare.
Report suspected instances of FWA or any other non-compliance
activity. It is everyone’s responsibility to report compliance concerns, and
potential or actual violations of the Medicare Program. For your
convenience, you can call our Compliance Hotline at 1-844-420-0080
(USA and Canada only) available 24 hours a day and 7 days a week provided by
LightHouse Services. Para español llama al 1-800-216-1288 (Si usted está llamando desde México marque el 1-800-681-5340).
You can also email issues to email@example.com
or fax to 215-689-3885 (must include the company name on the email and fax).