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2017 Medicare and You Handbook
Main Office Toll Free
Member Services Toll Free
Hours of Operations
Call our Member Services Department at 305-447-4458 (TTY 877-206-0500). During October 1 to February 14, we are open 7 days a week from 8:00 a.m. to 8:00 p.m. EST. From February 15 to September 30, we are available Monday through Friday, 8:00 a.m. to 8:00 p.m. EST.
HealthSun Health Plans is a Medicare Advantage Organization with a
Medicare Contract. Enrollment in HealthSun Health Plans depends on contract
renewal. Medicare evaluates plans based on a 5-star rating system. Star Ratings
are calculated each year and may change from one year to the next.
HealthSun complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability or
sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500).
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou
ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500).
Click here to report suspected instances of FWA or any other non-compliance
activity. It is everyone’s responsibility to report compliance concerns, and
potential or actual violations of the Medicare Program. For your
convenience, you can call our Compliance Hotline at 1-844-420-0080
(USA and Canada only) available 24 hours a day and 7 days a week provided by
LightHouse Services. Para español llama al 1-800-216-1288 (Si usted está llamando desde México marque el 1-800-681-5340).
You can also email issues to email@example.com
or fax to 215-689-3885 (must include the company name on the email and fax).